With this privacy policy, FULLFRAME Optics would like to inform you how personal data of the user is handled. Personal data consists in particular of the name, address, telephone number and e-mail address of the user as well as its IP address. In general we only process this data to the extent necessary to ensure a correct functioning of our website as well as of our contents and services.

Personal data will be deleted or blocked as soon as the purpose of storage lapses. Regardless data may be stored, if required by law. In addition data will be blocked or deleted even if a legal storage period expires, unless there is a necessity for a further storage of data for a contract formation or a contractual performance.

The privacy policy can be viewed, printed out, downloaded or saved at any time on our website (www.sm-service.pro/privacy-policy/).

The person responsible within the meaning of the General Data Protection Regulation (GDPR) and other national data protection laws of the member states as well as other data protection regulations is:

FULLFRAME Optics
1150 Nw 72nd Ave Tower I Ste 455 #10123
MIAMI FL, 33126
United State of America
Tel.: +1 (917) 722 56 77
E-Mail: info@sm-service.pro
Website: www.sm-service.pro

Each time our website is accessed, our system automatically collects data and information from the computer system of the calling computer. The following data is collected here: the browser type and version, operating system, internet service provider, IP address, date and time of access, websites from which the system of the user comes to our website, web sites accessed by the user's system through our website. This data is anonymized and also stored in the log files of our system. A storage of this data together with your other personal data does not take place.

temporary storage of the IP address by the system is necessary to allow delivery of the website to the computer of the user. To do this, the user's IP address must be kept for the duration of the session.

The data will be deleted as soon as it is no longer necessary for the purpose of its collection. Concerning collecting data for providing the website, this is the case when the respective session is completed.

Our website uses cookies. Cookies are text files that are stored in the internet browser or by the internet browser on the user's computer system. When a user visits a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic string that allows the browser to be uniquely identified when the website is reopened. We use cookies on our website that allow an analysis of users' browsing behavior. In this way, the following data can be transmitted: page views, frequency of page views, websites from which the system of the user reaches our website (referrer), use of website features.

User data collected in this way are pseudonymized by technical precautions. Therefore, an assignment of the data to the user is no longer possible. The data will not be stored together with your other personal data. When accessing our website, the user is informed about the use of cookies for analysis purposes and his consent to the processing of the personal data used in this context is obtained. In this context, there is also a reference to this privacy policy.

The use of the analysis cookies is for the purpose of improving the quality of our website and its contents. Through the analysis cookies, we learn how the website is used and so we can constantly optimize our offer.

Cookies are stored on the computer of the user and transmitted by it to our side. Therefore, as a user, you have full control over the use of cookies. By changing the settings in your internet browser, you can disable or restrict the transmission of cookies. Already saved cookies can be deleted at any time. This can also be done automatically. If cookies are disabled for our website, it may not be possible to use all the functions of the website to the full.

On our website, a customer account can be created, through which the user can at any time obtain an overview of his collected, personal data, his purchases as well as his contact requests towards us. Registration for a customer account is voluntary. Registration for a customer account is not necessary for a fulfilment of a contract, a contract formation is also possible via e-mail at
mail@sm-service.pro as well as by telephone at +7 (945) 128-7007.

The following data is mandatory for the registration: email address, password, name and address. In addition, the following data is collected at registration: date and time of the registration, language, reCAPTCHA. For the processing of this data, your consent is obtained during the registration process and reference is made to this privacy policy.

The collection of the user's e-mail address serves as a user name for the customer account. The collection of other personal data as part of the registration process is intended to prevent misuse of the services or the e-mail address used.

The customer account is blocked at the request of the user at any time. This also allows a revocation of the consent to the storage of the personal data collected during the registration process. The data recorded before the revocation may be deleted if they are not subject to storage requirements by legal authorities.

As part of the order process, we record your personal data required for the purchase contract such as first name, last name, address, payment information and, if applicable, company name and VAT number. In order to facilitate the conclusion of the contract, you are obliged to provide this data. If the necessary data is not provided, no order or sale can be processed. During the order process a reference is given to this privacy policy and your acceptance is requested. The collected data will be stored according to the retention periods and then deleted if you have not consented to further storage. Personal data collected by us will be passed on to the transport company commissioned with the delivery within the scope of the contract, insofar as this is necessary for the delivery of the goods. We pass on your payment data as part of the processing of payments to the commissioned bank.

For payment via PayPal, credit card via PayPal, direct debit via PayPal or - if offered - "purchase on account" via PayPal, we will transfer your payment data to PayPal. PayPal reserves itself for the payment methods credit card via PayPal, direct debit via PayPal or - if offered - "purchase on account" via PayPal the execution of a credit check. The result of the credit check on the statistical probability of default is used by PayPal for the purpose of deciding on the provision of the respective payment method. The credit information can contain probability values (so-called score values). Insofar as score values are included in the results of the credit rating, they are based on a scientifically recognized mathematical-statistical procedure. The calculation of score values includes, among other things, address data.

For further data protection information, among other things to the used credit reference agencies, please refer to the privacy policy of PayPal: www.paypal.com/de/webapps/mpp/ua/privacy-full

If the goods are delivered by a transport service provider, we will forward your e-mail address to the commissioned transport company prior to the delivery of the goods for the purpose of agreeing a delivery date.
List of transportation service providers and their privacy statements:

• UPS (United Parcel Service www.ups.com/us/en). For more information review their privacy information: https://www.ups.com/us/en/help-center/legal-terms-conditions/privacy-notice.page?
• FedEx (FedEx www.fedex.com/). For more information review their privacy information: https://www.fedex.com/en-us/trust-center/global-privacy-policy.html
• DHL (DHL www.dhl.com/us-en/). For more information review their privacy information: https://www.dhl.com/us-en/home/footer/local-privacy-notice.html

The user has the possibility at any time to revoke his consent to the forwarding of his email address to the transport service provider. In this case, we will only give the name of the recipient and the delivery address to the contracted carrier. In this case, it is not possible to agree on the delivery date in advance or to transmit status information of the consignment delivery.

On our website you can subscribe to a free newsletter. In the process, the data from the input mask are transmitted when subscribing to the newsletter. Therefore your e-mail address is stored. In addition, the following data is collected upon registration: date and time of subscription, reCAPTCHA. For the processing your data, your consent is obtained during the registration process and reference is made to this privacy policy.

Your e-mail address is used there exclusively for sending you our newsletter.

The collection your email address serves to deliver the newsletter. The collection of other personal data (see reCAPTCHA) as part of the registration process is intended to prevent misuse of the services or the e-mail address used.

The data will be deleted or blocked as soon as they are no longer necessary for the purpose of their collection. The email address of the user is therefore stored as long as the subscription to the newsletter is active.

You can terminate the subscription of our newsletter at any time for future mailings. For this purpose, there is a corresponding unsubscribe link in each newsletter. In addition, you can unsubscribe from the newsletter at any time by sending an email to
mail@sm-service.pro. This also allows a revocation of the consent to the storage of the personal data collected during the subscription process.

On our website contact forms are available, which can be used for the electronic contact and communication, a voluntary product registration as well as service and repair inquiries. If you use one of these options, the data entered in the input mask is transmitted and stored. For the processing of the data in the context of the sending process your consent is obtained and referred to this privacy statement.

Alternatively, contact via the provided email addresses is possible. In this case, the user's personal data transmitted by email will be stored.

For the creation and transmission of the data from the forms, we use the following service providers:
The data is used exclusively for contact processing, product registration and service requests.
The processing of the personal data from the input mask serves us only to process the contact and communication. In the case of contact via email, this also includes the required legitimate interest in the processing of the data.
The other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems.
The data will be deleted as soon as it is no longer necessary for the purpose of its collection or requested by legal authorities. For the personal data from the contact form and those sent by email, this is the case when the respective conversation with the user has ended. The conversation is ended when it can be inferred from the circumstances that the relevant facts have been finally clarified and the conversion is not connected to a purchase or service contract.
The user has the option at any time to revoke his consent to the processing of personal data by informing us about his revocation via the provided email address. In such a case, the contact request can not be answered. All personal data stored in the course of making contact will be blocked in this case.

To protect your requests via the internet form, we use the reCAPTCHA service of Google Inc. (Google). The query is used to distinguish whether the input is made by a human or abusive by automated, mechanical processing. Protecting our website offerings from abusive automated spying and SPAM is in our legitimate interest.

The query includes the sending of the IP address and any other data required by Google for the reCAPTCHA service to Google. For this purpose, your input will be transmitted to Google and used there. However, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area.
Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there.
Google will use this information on behalf of the operator of this website to evaluate your use of this service. The IP address sent by your browser as part of reCaptcha will not be merged with other data provided by Google. This data is subject to the deviating privacy policies of Google.

For more information about Google's privacy policy, please visit: https://www.google.com/intl/en/policies/privacy/

On our website you will find an email contact for applications, which can be used for the electronic application. If you use this possibility, the application documents sent to us for processing are stored in our HR department.

The processing of personal data from an application is also the necessary legitimate interest in the processing of the data.

The data will be deleted as soon as it is no longer necessary for the purpose of its collection. Upon the conclusion of a contract of employment, the transmitted data will be stored for the purpose of executing the employment relationship in compliance with legal requirements. If no employment relationship is established, the submitted application documents will be deleted 2 months after notification of the cancellation.

The user has the option at any time to revoke his consent to the processing of personal data by informing us about his revocation via the provided email address. In such case the application can not be processed.

With using tracking measures we want to ensure the needs-based design and continuous optimization of our website. Furthermore, we use the measures to statistically record the use of our website and to evaluate it for the purpose of optimizing our offer. This also includes the legitimate interests within the meaning of the pre-mentioned provision. The anonymisation of the IP address sufficiently takes into account the interest of users in their protection of personal data.

The respective data processing purposes and data categories can be found in the following sections:

• WEB ANALYSIS WITH GOOGLE ANALITICS
  This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, if IP anonymization is activated on this website, your IP address will be shortened by Google beforehand within member states of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data.
  
  The data will be deleted as soon as they are no longer needed for our recording purposes. In our case, this is the case 26 months after the last visit to our website. You can prevent the storage of cookies by a corresponding setting of your browser software; however, please note that if you do this, you may not be able to use all the features of this website to the fullest extent possible. In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by downloading the browser plug-in available under the following link and install: http://tools.google.com/dlpage/gaoptout
  
  You can prevent the collection by Google Analytics by clicking on the following link?. An opt-out cookie will be set which prevents the future collection of your data when visiting our website.
  
  For more information about Terms of Use and Privacy, please see the Google Analytics Terms (https://www.google.com/analytics/terms/gb.html) or the Google Analytics Overview (www.google.com/intl/de/policies/privacy/index.html).
  
  
• USE OF GOOGLE ADWORDS CONVERSION-TRACKING
  This website utilizes the online advertising program "Google AdWords” and the conversion tracking within the framework of Google AdWords. The conversion-tracking cookie is set on the user’s browser, if he clicks on an ad delivered by Google. Cookies are small text files, which the internet browser places on your browser. These cookies lose their validity after 30 days .They are not used to acquire personal identification data. If the user visits a certain page of this website and if the cookie has not yet expired, Google and we will be able to tell that the user clicked on the ad and was forwarded to this page. Each Google AdWords client gets a different cookie. Thus, cookies cannot be tracked via the website of AdWords clients. The information collected by the conversion cookies are used to provide aggregate conversion statistics to AdWord clients who have opted-in for conversion tracking. Clients are informed about the total number of users who clicked on the ad and were forwarded to a conversion tracking tag page. However, they do not get any information enabling them to identify users personally. If you do not want to participate in the tracking program, you can refuse the use of this program by easily deactivating the google conversion-tracking cookie via your internet browser through the user settings. In this case, you will not be included in the conversion tracking statistics.
  
  Further information concerning Google data privacy can be found at http://www.google.de/policies/privacy/

• WITHBRAWAL FROM CONSEPT You have the right to revoke your consent with storage of your personal data at any time. The revocation of consent does not affect the legality of the processes carried out on the basis of the consent until the revocation.
  
  
• RIGHT TO OBJECT
  The controller will no longer process the personal data concerning you unless he can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or the processing is for the purpose of enforcing, exercising or defending legal claims.
  If the personal data relating to you are processed in order to operate direct mail, you have the right to object at any time to the processing of your personal data for the purposes of such advertising. If you object to processing for direct marketing purposes, your personal data will no longer be processed for these purposes.
  
  
• INFORMATION, CORRECTION, BLOCKING OR DELETION YOUR DATA
  Data and settings can be viewed, edited and possibly deleted by the user himself in the account. You have a right to free information about your stored data in a structured, common and machine-readable format as well as a right to correct, block, delete, forget or restrict the processing of this data.
  
  
• COMPLIANTS
  If you believe that the processing of your personal data has been unlawful, you have the right to complain to the responsible regulatory authority. Please contact us first to clarify any questions regarding the processing of your data.
  
  
• CONTACT US
  If you have further questions regarding the collection, processing or use of your personal data, please contact us. The same applies to information, blocking, deletion and correction requests regarding your personal data as well as for revocations of granted consent. The contact address can be found in our imprint (www.sm-service.pro/contact/) as well as at the beginning of this document.
  

We reserve the right to make changes in accordance with applicable data protection regulations at any time without prior notice.

Last updated: May 2021