DSLR CAMERA SERVICE – FILM EQUIPMENT SERVICE

DSLR CAMERA

PROFESSIONAL

SERICE

PHOTO EQUIPMENT

REPAIR AND SERVICE

TIMELY SERVICE IS ESSENTIAL FOR ANY EQUIPMENT

FullFrame Professional Service - The state-of-the-art technical center consists of a group of talented engineers with extensive experience in fields such as optics, mechanics and electronics. In our work, we use only high-quality diagnostic and repair equipment from leading manufacturers, such as ZAISS, TRIOPTICS, GECKO-CAM, DENS, as well as optical equipment of our own production.
If you want to entrust your optics to qualified engineers, we are waiting for you in our technical center. We are always in touch and will be happy to provide you with detailed advice on any issues.

CAMERA BRANDS SUPPORT

We provide full technical support for cinema and photo equipment from leading manufacturers.

what are we doing

OUR SERVICE CENTER

Adjustment Calibration and Optimization

Cleaning and lubricant mechanics

Replacement of buttons and body elements

Replacement and restoration electronicnodes

Anodizing and painting elements

Modernization vintage cameras

Developments and production accessories

QUALITY CONTROL

WHAT IS A QUALITY CONTROL CERTIFICATE?

Quality Control - after repair or maintenance, all lenses are thoroughly tested and inspected by the Quality Control Department before being returned to the owner. A quality certificate is issued for the result of equipment maintenance at your request. Contains detailed technical information about the condition of mechanical and optical components, electronic components, as well as a complete report on optical deviations. Compliance with factory and operational specifications.

PRICES AND SERVICES

General conditions and recommendations

We recommend scheduling maintenance or equipment repairs before starting any major project. We do not provide a final service or repair price without a detailed diagnosis.

DIAGNOSTICS

In most cases it takes from 1 to 4 hours. Diagnosis is free if repairs are ongoing. In case of refusal to repair, you pay $ 30 as compensation for the time spent diagnosing your equipment.

REPAIR TIME

On average, it takes 1-5 business days subject to availability necessary spare parts in our warehouse.

GUARANTEE

For repair/maintenance of lenses, photo or video equipment 3 months. The warranty for installed parts is from 6 to 12 months, depending on the manufacturer.

DELIVERY

Our own delivery service operates within the city. Departure daily from 11 AM to 8 PM. Worldwide delivery is carried out via UPS at the expense of the client with compulsory insurance.

PAYMENT

We accept all types of payment, including bank cards, transfers and payment by cash.

* SPARE PARTS ARE NOT INCLUDED IN THE PRICE

MOST COMMON PROBLEMS

DETAILED DESCRIPTION

The clamping ring of the bayonet does not fix the lens well.
Clamping ring wear. Over time, depletion appears on the inner surface of this ring, which affects its thickness and, accordingly, the degree of fixation of the lens on the camera. The clamping ring needs to be changed.

The clamping ring does not move smoothly, but jerkily.
The lubricant has lost its properties. Prevention is required, disassembly of the movable part of the mount, removal of used grease and application of a new one.

Time-code does not work correctly, the date and time are reset.
Typically, the problem is with the battery that provides low-voltage power to your device's volatile memory. It needs to be replaced.

Poor, unstable radio focus connection.
First of all, pay attention to the building density and the number of cars parked next to you. Dense buildings affect radio signal reflection and power loss. In turn, each car is equipped with an alarm that affects radio pollution. If there are no above obstacles, then first you need to change the communication channel (frequency of operation), if this does not correct the situation, then you need to change the radio module.

There is no infinity or the focal length scale does not correspond to the real distance.
The PL-Mount of your camera also has a working distance of 52mm. Sometimes it also needs to be checked and adjusted. Based on practice, in most cases the cause is a malfunction of the lens itself.

IF YOU HAVE QUESTIONS

PLEASE CONTACT US

If you have questions about lens repair or maintenance, please send us a message or contact us by phone. Feel free to write to us at any time. Our engineers will always answer all your questions.

PHOTO EQUIPMENT

REPAIR AND SERVICE

TIMELY SERVICE IS ESSENTIAL FOR ANY EQUIPMENT

what are we doing

OUR SERVICE CENTER

Adjustment Calibration and Optimization

Cleaning and lubricant mechanics

Replacement of buttons and body elements

Replacement and restoration electronicnodes

Anodizing and painting elements

Modernization vintage cameras

Developments and production accessories

QUALITY CONTROL

WHAT IS A QUALITY CONTROL CERTIFICATE?

PRICES AND SERVICES

General conditions and recommendations

We recommend scheduling maintenance or equipment repairs before starting any major project. We do not provide a final service or repair price without a detailed diagnosis.

DIAGNOSTICS

In most cases it takes from 1 to 4 hours. Diagnosis is free if repairs are ongoing. In case of refusal to repair, you pay $ 30 as compensation for the time spent diagnosing your equipment.

REPAIR TIME

On average, it takes 1-5 business days subject to availability necessary spare parts in our warehouse.

GUARANTEE

For repair/maintenance of lenses, photo or video equipment 3 months. The warranty for installed parts is from 6 to 12 months, depending on the manufacturer.

DELIVERY

Our own delivery service operates within the city. Departure daily from 11 AM to 8 PM. Worldwide delivery is carried out via UPS at the expense of the client with compulsory insurance.

PAYMENT

We accept all types of payment, including bank cards, transfers and payment by cash.

MOST COMMON PROBLEMS

DETAILED DESCRIPTION

The clamping ring of the bayonet does not fix the lens well. Clamping ring wear. Over time, depletion appears on the inner surface of this ring, which affects its thickness and, accordingly, the degree of fixation of the lens on the camera. The clamping ring needs to be changed.

The clamping ring does not move smoothly, but jerkily. The lubricant has lost its properties. Prevention is required, disassembly of the movable part of the mount, removal of used grease and application of a new one.

Time-code does not work correctly, the date and time are reset. Typically, the problem is with the battery that provides low-voltage power to your device's volatile memory. It needs to be replaced.

There is no infinity or the focal length scale does not correspond to the real distance. The PL-Mount of your camera also has a working distance of 52mm. Sometimes it also needs to be checked and adjusted. Based on practice, in most cases the cause is a malfunction of the lens itself.

IF YOU HAVE QUESTIONS

PLEASE CONTACT US

If you have questions about lens repair or maintenance, please send us a message or contact us by phone. Feel free to write to us at any time. Our engineers will always answer all your questions.

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The clamping ring of the bayonet does not fix the lens well.
Clamping ring wear. Over time, depletion appears on the inner surface of this ring, which affects its thickness and, accordingly, the degree of fixation of the lens on the camera. The clamping ring needs to be changed.

The clamping ring does not move smoothly, but jerkily.
The lubricant has lost its properties. Prevention is required, disassembly of the movable part of the mount, removal of used grease and application of a new one.

Time-code does not work correctly, the date and time are reset.
Typically, the problem is with the battery that provides low-voltage power to your device's volatile memory. It needs to be replaced.

There is no infinity or the focal length scale does not correspond to the real distance.
The PL-Mount of your camera also has a working distance of 52mm. Sometimes it also needs to be checked and adjusted. Based on practice, in most cases the cause is a malfunction of the lens itself.